Welcome to The Hopetoun Practice at Bellevue Medical Centre.
❌❌❌ TELEPHONE ISSUES 8/6/21 ❌❌❌
We are currently experiencing issues with our telephone system.
If you call the practice and are placed in a queue please hang up and call again. DO NOT sit in the queue as these calls are not coming through to the practice. If you require urgent medical attention please dial 999.
Engineers are working to rectify the issue.
We apologise for any inconvenience this is causing.
GPs were asked to vaccinate those aged 80 and over, then move on to those aged 75 – 79, and then, finally, to those who are shielding, and in that order of priority. We are pleased to announce that we have now completed vaccination of all these groups of our patients.
All other groups will be offered appointments via the Health Board, and they will receive an appointment by letter.
You can find out more about the priority groups by clicking here.
If you have any questions about the COVID Vaccine, please visit NHS Inform by clicking here, or call the national helpline 0800 030 8013 which is open from 8am to 8pm, seven days a week.
If neither you, nor anyone else who lives with you, has any Coronavirus symptoms, but would like further general information about COVID-19, please navigate to NHSInform.
If, however, you, or anyone else who lives with you, have developed a FEVER and/or a NEW CONTINUOUS COUGH and/or LOSS OF TASTE OR SENSE OF SMELL, no matter how mild the symptoms, you must assume that you have Covid-19 until proven otherwise, and arrange testing. To find out exactly what you and your household must do, please follow the advice on the NHSInform website. You do not need to speak to a doctor or NHS24 - please just follow the instructions and go straight into self-isolation whilst you wait for your test result.
If your symptoms become very severe during self-isolation (such as difficulty breathing or severe shortness of breath), or if they continue to make you feel ill beyond a period of 7 days, please TELEPHONE NHS24 on 111. This is essential to deal with your situation in a safe and co-ordinated manner.
Do NOT call, or attempt to come to, the Practice if you have any Covid-19 symptoms.
Suspension of Normal Practice Working Arrangements
- For the foreseeable future, in order to keep our building free of Coronavirus, our GPs will be operating a system of total telephone triage. This means that the building will remain in lockdown, and that all GP appointments will be dealt with by telephone and/or video link. When you call for a GP appointment, you will be allocated a telephone slot to discuss your problem with one of the GPs. You will only then be allocated a face-to-face appointment in the surgery if your GP, after speaking to you, feels that he or she needs to examine you, or perform some other physical task that is impossible remotely.
- Please remember that most minor ailments can be dealt with by following advice from NHSInform, and/or your local Pharmacy, so please consider this before making an GP appointment.
- Repeat prescriptions will no longer be collectable from the Practice, but will be sent direct to a nominated pharmacy. Please indicate your pharmacy of choice when ordering prescriptions. Please use our online ordering system if possible, or post a written request through our letterbox.
- Nurse appointments will continue face-to-face, much as before, without initial telephone screening. You must obviously cancel pre-booked nurse appointments should you develop any of the Coronavirus symptoms described above.
- Medical certificates (“Sick Lines”) will be posted to patients and will no longer be collectable from the Practice.
Welcome to our website, where we hope you will find all the information you need in order to make the most of our services.
We operate from modern, purpose-built premises that house two separate Practices. On entering the building, The Hopetoun Practice is the Reception to the left, whilst The Annandale Practice is the Reception to the right. Please ensure that you come to the correct Reception in order to avoid any confusion!
Disabled access to the Medical Centre is via a ramp from either the small car park on Annandale Street Lane, or alternatively, the footpath on Huntingdon Place. All areas of the building are at ground-floor level, and there are male and female toilets for the disabled immediately opposite the entrance. Please note that parking is very limited around the Medical Centre, so we would encourage our non-disabled patients to avoid travelling to the surgery by car if at all possible.
Please use the menu above to navigate around our site, and to find out information about our opening times, surgery times, and things like how to order repeat prescriptions etc.
Please click on Further Information, then use the menu to the right to access information about services and organisations outwith the Practice that you may find useful. This contains, amongst other things, self-referral forms for Physiotherapy and Podiatry (also known as Chiropody), where you do not need to see a GP in order to arrange a routine appointment. The Health Visitors' pages can also be found in this section.
Please remember to inform us if you move house, or change your telephone number or email address. You may do this either in person via Reception, or alternatively, use the button below to inform us electronically.
We would also like you to tell us whether we can use you mobile number to send text messages to. This might be to remind you of your appointment time, or to ask you to call us about something important. We will never use your number to send any confidential medical information, or spam, so if you would like to use this service, please use the button below to give your consent.
You may also like to update your clinical record, including things like your current smoking status, weight etc, by using the appropriate button below. All information sent electronically via this website is securely encrypted through SSL technology, and will remain entirely confidential.
(Site updated 18/06/2021)